Retooling for lucrative future
KDB Daewoo Securities revamps retail business to explore new opportunities By Kwon Mee-yoo KDB Daewoo Securities is putting more efforts into retail services to better cope with the fast-changing financial market. The number of individual investors is on a constant increase and the amount of stock assets owned by individuals has jumped six-fold over the past decade. According to the Korea Securities Depository, 98.9 percent of stock owners are individuals and the average investor owns 12,116 shares. However, stock trading firms' management services toward individuals remains unchanged, despite the shift in the financial needs of customers. KDB Daewoo Securities, the leading stock trading company in Korea, has revamped its retail services to accommodate the latest individual customer’s needs. "We knew such a reform might result in regression in figures but we carried forward the project to innovate retail services for a sustainable development for customers," company spokesman Chwa Gyoung-suk said. The brokerage firm promotes a multi-faceted reform in retail ser