How to avoid ‘voice phishing’
By Tong Kim I experienced an attempted phone scam recently in Seoul, and I feel obliged to share my experience with the readers. It all began when I picked up the telephone on my desk that morning. It was an automated message, saying, “This is an urgent notice from KT (Korea Telecom). Your phone service will be cut off this afternoon. If you want to know the details, press zero now.” I pressed zero, and a woman said, “This is the KT accounting office. Our record shows that you have an accrued balance due of over 486,000 won. KT will have to suspend your telephone service, if you don’t pay it now.” I protested, “This is preposterous. I have paid all the bills.” ``You opened another telephone account at Yeouido three months ago, and you have not paid the phone bills for that account,” she sounded confidently. I could hear background noise as if it was coming from a customer service center. ``Wait a minute, I don’t live in Yeouido or have an office there,” I said in shock. She then said, “It looks like somebody stole your identity to open that account. We hav