Accor teams up with AXA to offer medical support for guests
A staff member at Raffles Hotel in Singapore, wearing a face mask and gloves, is ready to receive guests. / Courtesy of AccorBy Jun Ji-hyeAccor, a global hospitality operator based in France, has formed a strategic partnership with insurance firm AXA, in a bid to provide unique medical assistance to guests across 5,000 Accor hotels worldwide.Accor, which runs brands such as Raffles, Sofitel, Rixos, Novotel and Ibis, said the partnership will enable its guests to benefit from the expert medical support systems of AXA Partners, the insurance firm's international entity specializing in assistance services, travel insurance and credit protection, by the end of July this year. Among others, Accor guests will be able to benefit from AXA's most recent advances in telemedicine through free access to medical teleconsultations. Guests will also have access to AXA's extensive medical networks with tens of thousands of vetted medical professionals, which will allow hotels to make the most relevant referrals, for example language and specialization, to their guests in Accor's 110 destinations.Acc
May 21, 2020By Jun Ji-hye