Banks shuttering branches despite FSS warnings
A man passes by ATMs in Seoul. Korea Times fileBy Lee Kyung-min Major commercial banks plan to reduce the number of branches by at least 100 in the second half of this year, despite recommendations from the Financial Supervisory Service (FSS) against doing so.The COVID-19 pandemic has prompted more and more customers to handle most of their transactions online, prompting banks to feel increasingly reluctant to spend money on maintaining a large number of offline branches.But financial authorities appear to be against the rapid closures of a large number of bank branches.Former FSS head Yoon Suk-heun said last July that it is “not desirable to reduce the number of branches in a short period of time.”According to FSS data, the number of branches operated by Korea's top five banks ― Shinhan, KB Kookmin, NongHyup, Woori and Hana ― stood at 4,398 as of March, down 191 from a year ago. In contrast, 96 branches were shuttered from March 2019 to March 2020.After the FSS said it would set up procedural guidelines on branch closures, many lenders hurried to shut down their branches
Jul 31, 2021By Lee Kyung-min