Banks employ AI to forestall mis-selling
gettyimagesbank By Lee Kyung-min Banks are implementing artificial intelligence (AI) to make sure the sellers of highly complicated financial products are fully informed about investment risks, industry officials said Tuesday.Yet concerns remain that more specific measures will be needed given the DLF fiasco laid bare the so-called “digitized” bank work that did little to ensure consumer protection and was used only for efficient and brisk sales of high-yield products. Programs to aid more responsible sales will include handwriting recognition technology and legal compliance reviews, functions that can be more accurately and thoroughly managed by machines than people. The new methods designed to enhance consumer protection are a belated effort to dispel criticism following the DLF fiasco whereby many people, mostly those aged 60 and older, lost their entire investment.DLF is short for derivative-linked funds, intricately structured options-based funds sold by many fi
