Counseling call center for migrant workers to open
By Lee Hyo-sik The government will open a call center to counsel migrant workers here today, as part of efforts to help them adapt to life in Korea and better resolve disputes between workers and their Korean employers. A group of counselors will offer advice and answer questions in 10 different languages. The Ministry of Employment and Labor said Thursday that the call center will be set up in Ansan, Gyeonggi Province, where many migrant workers and their families reside. Those who want to receive counseling can either visit the center or call 1577-0071. Of the 25 call center counselors, 23 are migrant wives who can speak at least two different languages. Migrant workers from 10 countries can ask about job-related matters and other difficulties they face here without having to climb the language barrier. The 10 languages are Korean, English, Vietnamese, Chinese, Thai, Indonesian, Sri Lankan, Mongolian, Uzbek and Cambodian. The visiting hours are from 9 a.m. to 6 p.m. 365 days a year. From 6 p.m. through 9 a.m., only the center’s automated response system is av
