Traditional PR shifting toward building trustable connection
Ben Boyd, president of Edelman’s Practices, Sectors and OfferingsEdelman stresses communications marketingBy Park Jin-haiBen Boyd, Edelman’s president of Practices, Sectors and Offerings, said that he has been living through the most fascinating and challenging time in the public relations (PR) sector.Coupled with using a hoard of different media channels, the role of PR firms has been evolving fast.“The pace of change is so fast. It feels like it’s changing almost daily,” he said during a recent interview with The Korea Times at Edelman’s Seoul office during his stay.Communications marketingFor decades he said the PR was largely transactional — a company launches a product and a PR agency creates a tactical plan to publicize the product.What stand at the center of that change is the move away from PR to “communications marketing,” he said. “If PR was transactional, communications marketing is behavioral in terms of how we work with our clients,” Boyd said.Today, PR companies create connection paths between a com
