INTERVIEW 'Organizational software key to adaptation'
BCG Managing Director and Senior Partner Kim Yeon-hee speaks during an interview with The Korea Times at the consulting firm's office in central Seoul, Tuesday. / Korea Times photo by Choi Won-sukBCG senior partner says definition of retail is changingBy Kim Bo-eunCompanies that adopted remote working practices amid COVID-19 will soon have to decide how they intend to conduct business after the pandemic comes to an end.This is a difficult matter in itself, but a senior partner at Boston Consulting Group (BCG) says overhauling organizational and HR systems in alignment with the digital era are key tasks that need to be tackled first."Front-line managers at firms that have never allowed remote working are having trouble adjusting to the changes because they assess juniors based on conventional standards such as whether an employee is on time for work or whether they are present at their desk," BCG's Managing Director and Senior Partner Kim Yeon-hee said in an interview with The Korea Times, Tuesday."This indicates that remote working needs to come with changes in existing organizations
