Baek Byung-yeul is a journalist at The Korea Times focused on cultural content, including films and cultural events in South Korea. You can contact him at baekby@koreatimes.co.kr to share your insights.
'Chatbot' service on rise
Models promote the LG U+ chatbot, a computer program designed to simulate conversation with customers, in this photo provided Sunday. The company said 67 percent of its customers were using the digital customer interaction service. / Courtesy of LG Uplus
By Baek Byung-yeul