Korea Post chief shares efforts to improve postal services in Spain

Son Seung-hyun, president of Korea Post, speaks during the Kahala Post Group meeting in Madrid, Spain, Friday. Courtesy of Korea Post

By Baek Byung-yeul

• Published Jul 23, 2022 9:09 AM KST
• Updated Jul 23, 2022 5:37 PM KST

By Baek Byung-yeul

Korea Post President Son Seung-hyun shared his agency's efforts to improve service quality globally during a meeting of international postal service agencies in Madrid, Spain, Korea Post said Friday.

The president took part in a meeting of CEOs for the Kahala Post Group, an international meeting of postal operators from 11 countries including Korea, the United States, Japan, China, Australia, Hong Kong, Spain, the U.K., France, Thailand and Canada.

“At the meeting, I shared our efforts to improve the quality of international mail and emphasized the continued cooperation of each postal organization to enhance the reception rate of pre-clearance information as countries are strengthening their customs measures,” Son said.

Since its establishment in 2002, member countries of the Kahala Post Group have shared examples of business innovation and promoted cooperation in expanding postal services.

During this year's meeting, each postal service shared their perspectives on the worsened international mail environment in the wake of the COVID-19 pandemic and discussed ways to improve the quality of international mail transportation.

Korea Post said that the volume of express mail service among the Kahala Post Group member countries decreased from 31.56 million packages in 2019 before the pandemic to 26.15 million in 2020 and 23.39 million in 2021.

The postal agency presumed that the reason for the decreased volume stemmed mainly from temporary factors such as the suspension of services due to the lack of flights.

“Korea Post will continue to actively take part in related programs organized by the Kahala Post Group,” the Korea Post president said.