Park Jae-hyuk is a seasoned journalist who has provided comprehensive coverage of South Korea's corporate dynamics, economic policies, industry challenges and the global positioning of Korean companies. Based on the articles he has written since joining The Korea Times in 2016, his investigative approach has helped readers understand corporate governance, economic trends and business strategies shaping South Korea’s economy.
Understanding call center staff
NongHyup Bank CEO Son Byung-hwan, right, listens to a worker at the bank's call center in Seoul, Tuesday. The bank said Thursday the newly appointed CEO visited the call center and the IT center in Uiwang, Gyeonggi Province, to encourage employees there and overhaul facilities amid the increasing non-face-to-face services during the COVID-19 pandemic. / Courtesy of NongHyup Bank
By Park Jae-hyuk