AI use triples among Seoul residents, but generational divide persists
Four in 10 Seoul residents have used a generative artificial intelligence (AI) tool, nearly triple the share recorded two years ago, but a sharp divide between younger and older users persists, according to a survey released Monday by the Seoul AI Foundation. The foundation's 2025 Seoul Citizens' Digital Competency Survey — conducted biennially since 2021 — polled 5,500 residents aged 19 and older, including 2,500 aged 55 and above, through in-person household interviews. Overall digital competency improved across all five measured areas — device use, service use, information literacy, ethics and safety — compared to 2023. The largest gain came in digital information literacy, which rose 3.8 points to 57.6, while digital safety climbed 2.1 points to 51.7. Older residents showed improvement as well, although their scores remained at roughly 64 percent of the overall average in device and service use, indicating a persistent gap. Generative AI use rose sharply, with 43.2 percent of residents reporting experience with the technology, up from 15.4 percent in 2023. Among those under 5
Apr 21, 2026By Jhoo Dong-chan