Food delivery apps cop consumer flak
By Lee Ji-hyeSmartphone applications for ordering food are under fire for poor management of payments, service and communication.A group of consumers has condemned seven food delivery apps, including Baedal Minjok, or “Delivery Nation” in Korean, Yogiyo, Baedaltong, and Menubox.“Ordering with one touch of a finger may seem simple, but it requires more explaining than average,” the Korean Women’s Federation for Consumers said, adding that ordering and payment procedures were inefficient.It said alcohol delivery was not regulated, even for underage students.“There is no way to confirm the ordering person’s age or identity, and even with certain standards for their services, all you really need is an Internet service and credit card information ㅡ so there is absolutely no control over who orders what,” the federation said at a press conference.The organization also said there was no regulation of delivery app standards to begin with.“All seven app services state that they claim no responsibility over the buyer and the supplier, which
Apr 1, 2015