my timesThe Korea Times

One-third of plastic surgery patients 'unsatisfied'

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By Lee Ji-hye

Korea is known for its high rate of plastic surgery as well as the accessibility of such procedures. However, a recent consumer study shows that around one-third of those who go under the knife are not satisfied with the outcome.

The Korea Consumer Agency (KCA) conducted a survey on 1,000 cosmetic surgery patients over the course of three years. Among them, 323 people (32.3 percent) replied that the results were “unsatisfactory” while 170 people (17 percent) said they ended up with asymmetrical structures, scars or infections.

Among the patients, 678 people received double-eyelid surgery, 256 people had nose jobs, and 110 people had facial contour surgeries. Some had multiple procedures.

The KCA said it had received 16,354 calls about plastic surgery and clinics over the past three years. It said the number of people seeking advice on plastic surgery has been on the rise.

Among the calls, 11,367 (69.5 percent) involved “complaints about cosmetic surgery results,” 3,612 (22.1 percent) were about “refunds and service complaints,” and 526 (3.2 percent) were regarding the clinics' “wrongful acts.”

More than half of the plastic surgery patients were in their 20's, and the youngest person to receive cosmetic surgery was 14 years old, KCA said.