Another call center hit by COVID-19 infection cluster
The entrance of a building in Cheonan, South Chungcheong Province, is closed, Thursday, as more than 20 people working at a call center there have tested positive for COVID-19. / YonhapBy Jun Ji-hyeMore than 20 people working at a call center in Cheonan, South Chungcheong Province, have tested positive for COVID-19, local government and health authority officials there said Thursday, raising concerns about potential mass transmissions, considering the usually packed environment at such workplaces.City officials said at least 20 workers at the Shinhan Life Insurance and Shinhan Card call center were confirmed to have been infected with the coronavirus on Thursday alone, after the health authorities carried out testing on about 80 workers there, following the confirmation of a female worker in her 40s being infected, Wednesday.Call centers have been cited as facilities susceptible to infection clusters as employees usually have to work in small booths for long hours speaking to customers on the phone. In March, a call center in Seoul's Guro District, providing customer services for Chu
Nov 5, 2020