Kakao criticized for half-baked AI chatbot
Kakao's artificial intelligence based chatbot service, ddmm / Courtesy of KakaoBy Park Jae-hyukKakao users expressed their disappointment with ddmm, Kakao's new artificial intelligence (AI)-based chatbot service, which became unavailable Monday, just a day after the launch of its beta service.Although the Korean IT firm promised to resume the service soon, incorrect answers made by the chatbot caused concerns that the company may lose its ground amid the intensifying global competition to dominate the generative AI market.When Kakao decided abruptly on Monday afternoon to suspend its chatbot service similar to OpenAI's ChatGPT, it cited the unexpectedly high number of ddmm users, which surpassed 12,000.“There will be a further announcement on our plan to resume the service,” Kakao said.Its decision, however, has been attributed mainly to growing complaints from users, who compared ddmm negatively with ChatGPT.“As I heard that ddmm can draw pictures, I asked it to draw some pictures,” one ddmm user said. “However, it just shared the URLs of websites relat
Mar 21, 2023By Park Jae-hyuk