Fintech app users drop after open banking services
Viva Republica headquarters in Seoul / YonhapBy Park Jae-hyukViva Republica, the operator of mobile money transfer app Toss, has suffered a blow with the advent of open banking services, which enable financial consumers to manage all of their bank accounts using just one app, data showed Monday.According to a recent survey by NICE Data & Research (D&R), the IT service and research arm of NICE Group, the number of Toss users dropped to 6 million a week after the launch of open banking from 6.7 million a week before the service's launch.Although the number slightly rebounded two weeks after the launch of open banking, Toss still has fewer users than before the beginning of the service.In contrast, the number of users of Korea's major commercial banks' mobile apps increased after the launch of open banking.The same survey, which kept the banks' names anonymous, showed the number of top four banking app users went up to 2.66 million, 2.18 million, 2.14 million and 1.23 million on the first day of open banking, respectively, from 2.13 million, 1.88 million, 1.71 million and 880,00
Nov 26, 2019By Park Jae-hyuk