Lina fined for tardy insurance payment
By Kim Bo-eunLina Korea CEO Benjamin Hong.The country's top financial regulator has fined U.S. insurer Cigna's Korean subsidiary, Lina Korea, for being late in its insurance claims payouts.The Financial Supervisory Service (FSS) notified Lina Korea, July 8, of the 12 million won fine imposed for making payments on two insurance claims 17 and 28 business days, respectively, after the final dates the payments were due in 2018.The policy terms stated that Lina had been required to make the payment within 30 business days of the claim being filed. The FSS imposed the fine because Lina failed to make the payments within the specified time.A Lina Korea official said, “Out of 250,000 late payments that were made collectively by insurers, we only account for two.” He did not specify why the payments were delayed, and said Lina would pay the fine. Payment delays generally occur when claims are suspected to be fraudulent, or when it takes time to determine whether or not the policyholder should receive the payment based on their medical history, or when there is a problem with docu
Jul 14, 2020By Kim Bo-eun