KakaoBank to launch emergency response team following service outage
The interior of KakaoBank's headquarters in Seongnam, Gyeonggi Province / Courtesy of KakaoBankBy Yi Whan-wooKakaoBank will launch an emergency response team led by its chief information officer (CIO), the company announced on Tuesday, in the wake of Kakao's unprecedented service outage earlier this month. The team will operate under the lender's counter-crisis division and take responsibility for taking emergency measures in the event of any future disasters that could affect banking operations directly or indirectly.Its members will include manager-level IT experts recruited from the firm.“We're deeply regretful for inconveniencing customers over the latest service outage,” KakaoBank said in a statement.It was referring to the meltdown of KakaoBank, Kakao Pay, KakaoTalk, KakaoMap Kakao T, Kakao Navi, Kakao Page, Kakao Webtoon, Melon and Kakao Games caused by a Oct. 15 battery fire at SK C&C's Pangyo building in Seongnam, Gyeonggi Province, where parent company Kakao housed 32,000 servers.The services of Kakao and its affiliates have since been normalized. Still, Kak
Oct 25, 2022By Yi Whan-woo