Tourism industry needs greater investment
By Cho Jae-hyon Lee Charm, president of the Korea Tourism Organization (KTO), is not a typical Korean chief _ not because of his naturalization or appearance, but because of the way he runs the tour promotional agency. Lee is far from bossy. He tries to persuade employees with logic to get the job done, rather than scolding or pressurizing them. For instance, he replaced the monthly gathering with all employees with an irregular tea-time meeting. Previously at the gathering, they had to listen to their chief’s boring lecture but under the new format, they causally talk over a cup of tea. Lee looks comfortable with his job. He casually exchanges jokes with his public relations officials. His subordinates also say they think of and treat him just like any other Korean. He is also encouraging employees to take a two-week leave and he himself will do so next month. A two-week leave is almost unthinkable for any presidents of state-invested public corporations here. He emphasizes the importance of holiday. “If people take leave more often and freely, they will travel mor
