FSS calls on KakaoBank to improve emergency response measures
KakaoBank headquarters at Pangyo in Seongnam City, Gyeonggi Province / NewsisBy Anna J. ParkThe Financial Supervisory Service (FSS) has urged KakaoBank to revamp its disaster contingency planning, issuing management precautions and pinpointing areas of improvement. According to the FSS on Monday, the digital bank's annual disaster drills, conducted once every year, are not effective enough to counter emergency scenarios. “KakaoBank's business impact analysis (BIA) shows the digital bank falls short of prior consultation procedures among various business units, while the business continuity in banking and IT departments is to be managed separately. The bank also lacks a management report system in determining critical business activities in BIA, raising concerns about unclear accountability,” the FSS' official report on the matter reads, adding that the internet-only bank places a lower priority on real-time services for customers during business disruptions. The BIA refers to the process of determining the significance of business activities and resource requirements to e
