Award-Winning Services at Grand InterContinental
The Grand InterContinental has a reputation for luxury rooms fully equipped with state-of-the-art facilities. Tastefully decorated, gracious suites and Club InterContinental accommodations offer a truly international level of hospitality.
The Grand InterContinental has rooms larger than those of other similar-level hotels in Seoul, making it the preferred choice for business guests.
After two years of renovation, all of the hotel's 518 rooms were revamped with modern, natural, environmentally-friendly interiors, along with distinctive Korean-style decor and furnishings.
The hotel won first prize in the 2008 Korean Standards Service Quality Index in the hotel industry. It received the same award in 2005 and 2006 as well. The Grand InterContinental obtained the highest score in the hotel industry in primary needs fulfillment, unexpected benefits, receptiveness, and accessibility. The award was based on a survey of guests who stayed in hotels in Seoul and five other cities across the nation.
On. Dec. 17, the Grand InterContinental and the COEX InterContinental were recognized as the best in the hospitality business division in Korea's 2008 National Customers Satisfaction Index for the third consecutive year. The index is said to be the most confident tool for ranking businesses in Korea's service industry.
The hotel has also received 100 points for its food safety management systems by the Johnson Diversey Consulting (JDC) International FSMS Audit protocol every year since 2006. JDC is an international hygiene evaluation consultant. The outstanding score has placed Grand InterContinental in a leadership position in Asia.
The hotel's international collection of modern and traditional restaurants offer world cuisine including French, Japanese, Italian, Mediterranean and contemporary.
The hotel has 15 function rooms of varied sizes suitable for smaller meetings, large-scale conferences, weddings, receptions and social gathering.