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Sat, June 10, 2023 | 01:59
Information center will open for foreign patients
외국인 환자 지원센터, 서울 명동에 문 연다
Posted : 2016-02-28 17:11
Updated : 2016-02-28 20:26
Kim Bo-eun
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By Kim Bo-eun

Foreign patients visiting Korea will be able to get counseling, interpreting services and legal aid at a designated office in Myeong-dong, central Seoul, from Monday.

"We are opening the Medical Korea Information Center to better deal with the increasing number of foreign visitors coming here for medical purposes," a Ministry of Health and Welfare official said.

Foreign patients who visit the center or dial 15777-129 will be provided services in English, Chinese, Russian, Japanese and Arabic.

They will be able to get information on medical institutions, receive counseling as well as make reservations for health checkups. Interpretation services are also available for patients and medical staff.

Foreign patients shun further treatments in Korea due to cost
Foreign patients shun further treatments in Korea due to cost
2016-03-13 16:48  |  National
Medical fees for foreign patients to be disclosed
Medical fees for foreign patients to be disclosed
2016-03-03 18:43  |  National

Legal experts will work to protect the foreign patients' rights by helping them apply for medical dispute mediation. The center will also receive reports on illegal brokers.

The services follow a Korea Health Industry Development Institute survey in December of 238 institutions treating foreign patients. According to the survey, the institutions needed interpretation services the most, followed by counseling over visa extension and medical disputes.

Korea had an accumulated 1 million foreign patients as of the first half of last year, according to the ministry. It aims to attract 400,000 this year alone and 1 million in 2020.




외국인 환자 지원센터, 서울 명동에 문 연다

우리나라를 찾는 외국인 환자에게 필요한 상담·통역 등의 서비스를 한번에 제공하는 종합 지원 창구가 서울 명동에 들어선다.

보건복지부는 29일 외국인 환자에게 상담·통역·법률 등의 서비스를 종합적으로 지원하는 '메디컬코리아 지원센터'를 개소한다고 28일 밝혔다.

지난해 12월 한국보건산업진흥원이 외국인 환자 유치기관 238곳을 설문조사한 결과, 외국인 환자 유치를 위해 가장 필요한 지원은 통역연계 서비스(32.4%)로 나타났다.

비자 문제(27.2%), 의료분쟁 관련 상담 지원(23.3%)이 필요하다고 답한 곳도 많았다.

복지부는 이러한 불편함을 해결하고자 외국인 환자에게 필요한 정보, 서비스를 제공하는 종합 지원 창구를 열어 외국인 관광객이 많이 찾는 명동에 사무실을 두기로 했다.

메디컬코리아 지원센터를 방문하거나 전화(메디컬콜 ☎ 15777-129)하면 영어, 중국어, 러시아어, 일본어로 상담받을 수 있다. 아랍어 역시 중동센터를 통해 지원 가능하다.

아울러 의료기관 안내, 입·출국 비자 상담, 건강검진 예약을 비롯해 오는 4월부터 시행되는 외국인 환자의 미용성형 부가가치세 환급 안내 등 필요한 서비스를 받을 수 있다.

특히 외국인 환자의 권익을 보호하기 위해 법률 전문가가 의료분쟁 조정 및 중재 신청을 돕고 불법 브로커에 대한 신고 접수도 원스톱으로 진행할 예정이다.

정진엽 장관은 축사를 통해 '한국 의료의 세계화를 위한 비전'을 밝히며 '지원센터를 통해 외국인 환자가 언어와 문화, 제도가 달라 겪는 불편이 없도록 하겠다'고 강조했다. (연합뉴스)
Emailbkim@ktimes.com Article ListMore articles by this reporter
 
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