SC Korea head to bolster asset management, digital-centric retail banking

SC Korea CEO Lee Kwang-hee, right, poses with the bank's senior adviser Park Jong-bok, left, and SC Group Chief Financial Officer Diego De Giorgi at the bank headquarters, Monday. Courtesy of SC Korea

Standard Chartered (SC) Bank Korea CEO Lee Kwang-hee began his term on Wednesday, two days after he outlined a strategy to fortify retail banking and wealth management services during a town hall with employees.

SC's financial services will meet global standards, Lee added, and the dynamism of the bank will empower employees to develop a vision for the future.

“Customer-centric retail banking will take priority,” he said during a ceremony at the bank headquarters in Seoul.

Customers have been and will continue to be SC’s greatest source of energy, he said.

“We will support the collaboration between the sales and customer support departments, a step toward strengthened customer service,” he said.

Wealth management and consultations for high-net-worth clients will be SC’s new global strategy.

“We will identify future growth drivers in a market defined by state-of-the-art digital infrastructure in lockstep with global changes in technological advancements and customer needs,” he said.

Corporate banking will be elevated to the central growth engine of SC, underpinned by new market needs and customer demands through its global network.

“Our services will be unmatched in quality. We will provide world-class services with the support of market experts,” Lee said.

He added that SC employees will be able to grow in a workplace that fosters competitiveness.

“The more knowledgeable our employees become, the stronger SC becomes. Their experience is their assets, certain to serve the firm in the long term,” he said.

SC Group Chief Financial Officer Diego De Giorgi noted Korea is a very important market for the group, saying, “I am confident that Lee’s leadership will bolster the group’s profitability and competitiveness."