By Lee Hyo-sik
Staff Reporter
Korea Investment & Securities CEO Ryu Sang-ho puts his top management priority on making employees, customers and shareholders happy, stressing it is only possible for the company to achieve the industry's best performance after creating a virtuous circle of happiness among its stakeholders.
``My motto is that everybody I work with has to be happy. Only then, we can become an industry leader. We offer best treatments to our best employees for their best performance,'' Ryu said.
He took the helm of the securities firm in early 2007 at the age of 47 ― the youngest-ever chief executive in major brokerage houses here. His leadership style is far from autocratic and that he always tries to hear broadly before making any decision, a company executive said.
Ryu is known to delegate large parts of decision-making to employees, making him a people-oriented CEO.
He also places his management focus on maximizing customer value in accordance with the company corporate identity (CI), ``True Friend.'' ``It means we are a true friend to all our customers by providing the best quality products and services. Customers are our life partners and maximizing customer interest is also good for business.''
Korea Investment aims to win the trust of customers and create significant synergy effects by nurturing corporate financing and asset management and further consolidating its already sound financial structure. ``We will help them manage their assets effectively and make a great contribution to the development of the capital market here. We will become a leading financial services company not only in Korea, but also in Asia,'' the CEO said.
He then said there are almost no barriers in the financial sector and that large multinational financial institutions are entering the domestic market because the era of borderless competition has arrived.
``As a result, there is an acute need for our company to develop a competitive edge in the financial market by developing innovative products and offering differentiated financial services to meet the needs of our customers,'' Ryu said.
To achieve the goal, Korea Investment will develop innovative financial products and become a pioneer in leading investment into overseas markets. ``We will also use core businesses to achieve balanced growth and a stable flow of income, and satisfy our customers by offering services at the level of the most advanced financial institution,'' he said.