What is LG CNS doing for Korea Airports Corp. at 14 airports in Korea?

LG CNS is developing an AI transformation road map for 14 airports nationwide. The company will help KAC define a long-term plan for using AI to improve operations, passenger experience and safety management.

Why is Korea Airports Corp. working with LG CNS on AI transformation?

KAC has been pursuing 50 AI innovation initiatives since last year as part of its goal of building future airports through AI innovation. LG CNS will help turn that effort into a master plan that covers strategy, architecture, governance, proof-of-concept work and execution planning.

How would LG CNS use AI in airport safety management?

LG CNS is exploring an AI agent-based safety management service for airport staff. In the proposed system, staff could report incidents by voice, and the AI agent would organize the information, draft reports and provide response guidance based on the situation.

LG CNS to develop AI transformation road map for 14 airports across Korea

Listen

Summary

LG CNS has secured a project from Korea Airports Corp. to develop an AI transformation road map for 14 airports nationwide. The plan covers Gimpo, Gimhae and Jeju international airports and aims to improve efficiency, passenger experience and safety management. LG CNS will also help build AI strategy, data architecture, governance and proof-of-concept projects for follow-up initiatives.

Key Facts

Korea Airports Corp. has been pursuing 50 AI innovation initiatives since last year under its goal of building future airports through AI innovation.
The project covers 14 major airports nationwide, including Gimpo, Gimhae and Jeju international airports.
LG CNS will support AI strategy consulting, AI and data architecture design, AI governance frameworks, proof-of-concept projects and execution plans for follow-up work.
One focus area is an AI agent-based safety management service that would let airport staff report incidents by voice input and receive automatically organized draft reports and response guidance.

By Lee Gyu-lee

Published Aug 5, 2026 4:32 pm KST

LG CNS headquarters in Seoul / Courtesy of LG CNS

LG CNS has secured a project from the Korea Airports Corp. (KAC) to develop an artificial intelligence (AI) transformation road map for 14 airports nationwide, as the company expands its efforts to drive AI adoption across the aviation sector.

The project aims to develop a long-term AI strategy and execution road map for 14 major airports, including Gimpo, Gimhae and Jeju international airports, focusing on how AI can improve operational efficiency, enhance passenger experience and strengthen safety management.

KAC, designated as an AI-leading institution by the Ministry of Finance and Economy, has been pursuing 50 AI innovation initiatives since last year under its goal of building future airports through AI innovation.

Under the initiative, LG CNS will help KAC establish a comprehensive master plan, covering the full AI transformation process from AI strategy consulting and AI/data architecture design to AI governance frameworks, proof-of-concept projects and execution plans for follow-up initiatives.

“This project goes beyond a conventional IT strategy initiative, as it will help define the direction of AI transformation for Korea’s airport industry,” said Bae Min, LG CNS’ senior vice president and head of the Finance and Public Business Division.

“Leveraging LG CNS’ AX (AI transformation) capabilities, we will contribute to realizing KAC’s vision of AI-powered future airports.”

One of the key areas being explored is an AI agent-based safety management service. Under the system, airport staff can report incidents through voice input, with an AI agent automatically organizing the information, generating draft reports and providing response guidance based on the situation.

LG CNS said it plans to leverage its AX expertise across industries, including public services, finance, manufacturing and logistics, as well as its capabilities in generative AI, agentic AI, cloud and data technologies.

The company aims to help KAC improve operational efficiency and customer experiences while expanding its AX business into the airport and aviation sectors.

Explore More