Gov't seeks to introduce AI agent for administrative workflow

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The government is ramping up efforts to deploy agentic artificial intelligence (AI) across operations, as it accelerates its push towards AI-driven administration.

The Ministry of Science and ICT recently launched a new project, AI-NEXT, to implement agentic AI across its entire administrative workflow.

Earlier this month, it launched a bid process for strategy planning to establish the project's detailed framework, with the goal of introducing specialized AI agents across five administrative work areas by the end of this year.

The five areas include support for radio frequency licensing reviews, electromagnetic certification assessments, budget analysis, classification and response to National Assembly requests, and news summarization and analysis.

Building on these initial deployments, the ministry aims to upgrade its document management infrastructure into an AI-driven system by 2028.

The ministry said it has secured an initial budget of 3.17 billion won ($2.14 million) for this year and plans to refine funding for expanded phases following the pilot project.

Along with AI-NEXT, the ICT ministry and the Ministry of Intellectual Property (IP) are accelerating a project to develop an agent model for patent information.

The ministries plan to expand the capabilities of the agent model and apply it to the IP ministry's Korea Intellectual Property Rights Information Service portal. The service will explain complex patent documents and support users to better understand technologies through interactions with an intelligent assistant.

The Ministry of Finance and Economy is also stepping up with AI transformation in its workplace through the recently launched AI-ONE platform project. The initiative will focus on centralizing documentation and rolling out task-specific AI services to lay the groundwork for an intelligent, agent-driven work environment.

AI adoption in the public sector has been become a national priority with the rapid advances in AI technologies. As interest grows in agentic AI environments that allow autonomous decision-making and execution, the government’s efforts are gaining momentum to redesign administrative workflows.