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7 Hyundai Motor vehicles rated best in product satisfaction by JD Power

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By Kim Jae-heun
  • Published Jul 22, 2022 4:44 pm KST
  • Updated Jul 24, 2022 10:42 am KST

Hyundai Motor's G80 car / Courtesy of Hyundai Motor

By Kim Jae-heun

Hyundai Motor beat out other global competitors to become the largest producer of top-ranked cars in the United States, in a consumer satisfaction survey conducted by J.D. Power, the company said, Friday.

According to the American consumer research firm, seven vehicles of the Korean carmaker ranked first ― by grade ― in its 2022 Automotive Performance, Execution and Layout (APEAL) Study released recently.

The survey was conducted on consumers who have purchased any brand of car ― after three months ― between November of last year and February of this year.

The consumer research firm studied people's satisfaction with various aspects of their new cars, including interior and exterior design, driving performance, infotainment controls, safety and price. Each car received points from consumer satisfaction in different categories, out of a possible score of 1,000 points.

Looking into specific brands, Hyundai Motor's Palisade topped the mid-to-large-sized sport utility vehicle (SUV) category with 877 points, and its Santa Cruz ranked first in the mid-sized pickup vehicle category with 844 points.

Kia Motors' Carnival, EV6 and K5 also scored the highest points in the classes of minivans with 857 points, small SUVs with 890 points and medium-sized sedans with 877 points, respectively. Hyundai Motor is the parent company of Kia Motors.

Hyundai Motor's luxury brand, Genesis, saw its two vehicles G80 and GV70 top the categories of mid-to-large-sized premium sedans with 878 points and small premium SUVs with 890 points, respectively.

Apart from Hyundai Motors, BMW Group, Stellantis and Nissan were tied for second place with their three vehicles ranking first in three different classes.

The Korean carmaker said it is satisfied with the results, producing the best cars in the most competitive categories of mid-to-large-sized SUVs, minivans, and mid-to-large-sized premium cars in the U.S. auto market.

“Having seven models top the lists of the most satisfying cars according to size class is a result of our efforts from the beginning stages of product development. In the future, the company will continue to produce cars that can be acknowledged for their value in both quality and marketability,” a Hyundai Motor official said.