Hanwha Life launches AI multilingual learning tool for foreign insurance planners

A promotional image for Hanwha Life's artificial intelligence translation assistant service / Courtesy of Hanwha Life

Hanwha Life said Thursday that it has launched an artificial intelligence (AI) translation assistant designed to help foreign financial planners prepare for certification exams.

The assistant is the first AI-powered learning support tool in the industry. It provides learning videos in Korean, Chinese and Vietnamese, along with multilingual practice questions and mock exams. As all features are mobile-based, foreign financial planners can study anytime, anywhere with ease.

For example, videos originally available only in Korean are now dubbed in Chinese or Vietnamese using the AI assistant. AI-generated explanations help users understand concepts and terms in their native language when solving practice questions, and an automatic wrong-answer review feature helps them focus on areas needing improvement.

Hanwha Life currently employs more than 1,600 foreign financial planners, with the majority from China (1,498) and Vietnam (71). The company said the service was introduced to meet the growing demand for a multilingual training environment and enhance access to learning.

"The AI translation assistant will make it easier for foreign financial planners to prepare for their certification exams, which will help improve retention rates," a Hanwha Life official said. "As multilingual support expands, we expect it will enhance the quality of consultations with foreign clients and further strengthen competitiveness in the field."