Daily GenAI users see higher pay, productivity and job security, survey shows

gettyimagesbank

Workers who use generative artificial intelligence (GenAI) technology are found to be higher-performing, as evidenced by their higher pay, output and job security, a survey showed Friday.

How effectively they incorporate the latest technology to boost productivity has been found to determine their career paths, as businesses increasingly reorient their corporate strategies to reduce labor costs while maximizing output.

According to a survey of 50,000 workers across 48 economies and 28 sectors, released by Samil PwC, around 92 percent of daily GenAI users said their productivity has increased. This is 34 percentage points higher than that of occasional GenAI users.

More than half of respondents also said they saw improvements in job stability (58 percent) and salary growth (52 percent).

When asked about their career prospects, 69 percent of daily GenAI users expressed confidence in the future of their roles over the next year.

In contrast, only 51 percent of occasional GenAI users said so, while 44 percent of those who do not use AI at all agreed.

However, daily GenAI adoption overall remains limited.

Only 14 percent of the 50,000 employees surveyed said they use GenAI every day, up only slightly from 12 percent in 2024.

Only slightly more than half, or 54 percent, said they used GenAI for job purposes at least once in the past year.

The accounting firm said a deepening inequality in skill-building opportunities is one of the most significant obstacles in the era of GenAI adoption.

Some 72 percent of executives said they had received adequate learning and development resources, while only 51 percent of general employees agreed.

Among Korean employees, only 31 percent said they had learned new, career-advancing skills in the past year, far below the global average of 56 percent.

“Daily AI users are already seeing real gains in productivity, job stability and compensation,” Samil PwC said. “But scaling these benefits requires moving beyond training to fundamentally rethinking how people and AI collaborate.”

The survey also showed that true innovation in the AI era demands transparent leadership, a trust-based culture and systematic support to strengthen employees’ AI experience and capabilities.

“The AI technology alone cannot deliver transformation without organizational readiness. It means that companies that aggressively build AI fluency and redesign workflows can advance, while workers lacking access to strengthen their skills could be left behind,” the company said. “For employers, it means they need to redesign work to better prepare for a future in which AI fluency becomes a given rather than a competitive edge.”