Starbucks Korea workers have formed the first labor union at a domestic coffee franchise, joining the Korean Chemical, Textile & Food Workers' Union (KCTFU), an industrial union affiliated with the Korean Confederation of Trade Unions (KCTU). According to the KCTFU on Sunday, employees of Starbucks Korea, the local unit of the global coffee chain, joined the union on Thursday and established a Starbucks Korea chapter. Explaining the move, the union said the company had limited communication with employees through an employer-led consultation channel instead of engaging in meaningful dialogue, while addressing workplace issues with temporary fixes rather than fundamental solutions. It also accused the company of ignoring workers' demands while unilaterally rolling out increasingly burdensome promotions and operating policies. The union's establishment follows the company's controversial promotional campaign in May, which evoked memories of the military's deadly crackdown on the 1980 Gwangju pro-democracy movement. The backlash prompted Shinsegae Group Chairman Chung Yong-jin to issue a pub


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Starbucks Korea workers form 1st coffee franchise union
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