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2011-10-11 17:30

Samsung’s archfoe (It’s not Apple)


By Oh Young-jin

Assistant managing editor

Minutes after I heard the news of the death of Steve Jobs, Apple’s co-founder and the innovator in chief of our time, I texted a Samsung Electronics executive, daring him to call a unilateral truce to a patent war triggered by the late Jobs.

Instantly came an answer, which I found so typical of Samsung, telling me of a plan by Vice Chairman Choi Gee-sung to issue a message of condolence.

I was buried in my daily work load but found time to eulogize in private about the untimely death of one of the brightest minds of our age.

Then, it struck me like an apple dropping on the head of Isaac Newton (No pretensions. I know I am good but not that good).

That striking thought was about why Jobs made his battle cry against Samsung during his dying hours. Remember his declaration of “the year of copycats” targeting Samsung in public before he resigned as Apple’s CEO.

That thought was followed by a question: How Samsung could have such a late but fast start, coming up with Galaxy smartphones only six months after the debut of iPhones.

In contrast, Nokia, the pride of Finland and the global No. 1 mobile phone maker, is decimated for the one misstep in the smartphone business.

Few now see LG as Samsung’s rival because of its judgmental error and the subsequent failure to keep itself abreast with the rapidly changing trend.

Another question is about Samsung’s brand value that has increased by leaps and bounds, even while its dispute with Apple has grown bigger in scope and fierce in intensity.

Lets’ start with an answer about Jobs’ anti-Samsung invective.

Apparently, Jobs saw what even Samsung failed to see about itself ― Samsung’s strength that Apple doesn’t have ― and he wanted to ensure the wellbeing of his business empire after he’s gone.

After all, Samsung is just about the only technology firm that is going toe-to-toe and head-to-head with Apple in the range of products and their evolutionary path ― the Galaxy S for the iPhone and the Galaxy Tab for the iPad.

Other firms are trying to emulate the two but there is little chance for a third powerful player to emerge anytime soon.

Unlike Apple, Samsung makes its own components ― chips and displays ― as well as finished products. It is well known that Samsung is one of the biggest parts suppliers for Apple.

Some are tempted to think that Samsung’s all-in-one package will spell disaster in the making by compromising the efficiency of affiliates but the global giant has somehow managed to work the system to its advantage.

A small diversion is that if Apple is often touted as America’s only hope in the land of a slipping manufacturing base, it’s wrong because it buys all parts and assembles them, its business model being unable to address the country’s biggest problem ― jobs.

Although Samsung Electronics Chairman Lee Kun-hee talked down his firm’s soft power, chances are that he wanted to conceal its power base of thousands of developers across the globe from India and Central Asia, whose collective brain power is playing a key role in countering Jobs’ genius, which is backed by the U.S. scale of marketing economy.

A slew of bright minds who have the potential of Steve Jobs work for Samsung with the discipline of an army.

Being an army-like organization has its advantages and disadvantages. It can be mobilized with its power unleashed on one enemy but in the process run the risk of sacrificing individual creativity. The whole can fall short of the sum of individual components.

That is where Samsung can use its benefit in a bold proposal for a truce in the two’s patent war because it goes a long way to address Samsung’s two grave concerns.

Internally, it would be like a collective pat on the back for Samsung’s workforce, which will surely prove a morale booster and an agent of change to transform its modus operandi.

In other words, Samsung, just like the rest of Korea Inc., has been anxious to compete with rivals and win its goals with the fear of loss always in the back of its mind.

But, by having their achievement self-recognized, they would be afforded the luxury of confidence (hopefully not complacency) that will help take Samsung a notch higher up on the ladder of global standards in corporate behavior, boosting potential and creating grounds for further growth.

Samsung people are sometimes seen to act out inner pride in being Korea’s No. 1, but they should know that they now belong among the world’s best and are expected to behave accordingly.

Externally, and more importantly, this gesture of peace would spell a step to demystify the globally-accepted misconception that Koreans are economic animals like the Japanese before them.

It is true that Korea has undergone a compressed period of growth but it doesn’t necessarily mean that it has given up all of its old proud tradition for material wealth.

This message can be effectively brought home; if Samsung offers an olive branch to Apple at its most difficult time with the death of its founder, it could be likened to rising up to the spirit of the Christmas truce in the First World War or that of funeral diplomacy.

This by no means signifies giving up the fight. It means putting things on hold, giving both parties a chance to try and find an amicable solution. In today’s highly complicated corporate world, it will not be easy to reverse a move in motion, thereby requiring Chairman Lee to intervene and put the dispute on ice for a while by overcoming a great deal of opposition by its legal team.

Even if the two sides fail to find an out-of-court solution, any effort will be worthwhile for Samsung in terms of its brand image. Sometimes, the party that offers peace is the stronger of the two.




관련 한글기사


삼성의 가장 큰 적은 애플이 아니다

지난주 애플창업자 스티브 잡스의 사망소식을 듣자마자 한 삼성임원에게 문자 메시지를 보냈다.

메시지는 삼성이 진행 애플과 진행중인 특허전쟁에 휴전을 제안해야 한다는 내용이었다.

곧 답장이 왔다. 보낸 내용과는 관계없이 최지성 부회장명의로 조문이 발표될 예정이라고만 적혀있었다.

꼬일 만한 상황을 만들지 않으려는 전형적인 삼성의 답변이라는 생각이 들었다.

그리곤 갑자기 왜 잡스가 쇄약한 몸을 이끌고 삼성과의 특허전쟁이 몰두했을까 하는 의문이 들었다.

또 삼성이 아이폰이 출시된 지 6개월 만에 어떻게 갤럭시를 출시할 수 있을까 힘은 무엇이었을까 하는 생각이 들었다. 또 삼성의 브랜드 가치가 애플과의 법적 공방에도 불구하고 상승하고 있는 이유도 궁금했다.

어쩌면 죽음을 앞둔 잡스가 삼성도 보지 못한 장점을 인지하고 자신의 애플제국의 안녕을 위해 마지막 남은 안간힘을 쓴 것은 아닐까.

삼성은 애플과 유일하게 제품과 업그레이드에서 맞서고 있다.

또한 애플과 다르게 삼성은 제품에 들어가는 반도체와 디스플레이도 만들고 있다. 삼성은 애플에 상당양의 부픔을 제공하고 있다.

또한 삼성전자의 이건희회장이 소프트파워의 약점을 지적하기는 했지만 삼성은 인도에서 중앙아시아까지 우수한 인재들을 보유하고 연구개발에 매진하고 있다.

이런 강점이야 말로 삼성이 애플이 가지고 있는 미국시장이 주는 이점과 잡스의 천재성과 대적 할 수 있게 하는 원동력이라 할 수 있다.

다시 말해 삼성에는 잡스의 능력에 버금가는 수많은 인재가 군대에서 있을 법한 군기에 따라 움직이고 있는 것이다.

하지만 군기란 강점도 되고 약점도 될 수 있다.

강점으론 문제가 생기면 조직적으로 움직여 큰 힘을 발휘 할 수 있지만 각 구성원의 개성이 충분히 반영될 수 없다는 것이 단점이 될 수 있다.

이런 단점을 보안하려면 일방적인 휴전제안과 같은 대범한 수가 필요하다. 이런 대범한 수는 특히 두 가지 면에서 유효하다.

내부적으로 자신감을 충만 시킨다는 점이 중요하다.

삼성도 한국주식회사의 다른 구성원처럼 성장 조급증을 보인다. 이는 짧은 시간에 초고속 성장으로 인해 자신을 돌아볼 기회를 충분히 갖지 못해 생기는 현상으로 예를 들어 이미 세계적인 회사의 반열에 있음에도 생각은 이 크기와 힘에 못 밑 치는 경우이다.

휴전제안은 삼성에게 자신의 얼마나 성장했는지를 확인할 수 있는 기회가 될 것이고 거기에서 얻은 자신감은 삼성에게 성장잠재력을 충만하게 해줄 것이다.

밖으로는 휴전제안은 일차세계대전중의 크리스마스 휴전과 같은 효과를 가질 수 있을 것으로 보인다. 이는 삼성이 단순히 제품을 만드는 공장이 아니라 위기에 놓인 애플에게 도움의 줄 수 있는 심장이 뛰는 기업이란 이미지를 소비자들에게 각인시킬 수 있다.

물론 휴전은 휴전일 뿐 싸움을 포기하는 것은 아니다. 허지만 양측은 양보를 통한 문제해결 방법을 찾을 기회를 얻을 수 있다.

삼성이 생각할 점은 강자도 화해를 청할 수 있다는 점이다.


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