Posted : 2012-02-19 18:31
Updated : 2012-02-19 18:31

Waitress’s alleged assault on pregnant customer causes stir

An apology notice posted by restaurant franchise Chaesundang on its website Saturday for an employee’s alleged attack on a pregnant customer
By Kim Rahn

A restaurant employee’s alleged assault on a pregnant customer caused indignation in cyberspace over the weekend, forcing the franchise operator to close the regional outlet.

The woman told online communities that she went to shabu-shabu restaurant Chaesundang in Cheonan, South Chungcheong Province, on Friday afternoon with her 10-year-old niece.

Wanting more sauce and beef, she called a waitress in her 40s instead of pressing a call bell installed on the other side of the table because it was difficult to reach.

She kept calling the waitress who didn’t respond. The worker finally brought them beef and sauce, but said not to call her but press the bell, in a loud voice using abusive language. As the quarrel continued, the customer decided to leave.

While leaving, the woman muttered some swear words about the restaurant. The waitress followed them outside and pulled the pregnant woman’s hair.

“I told her not to touch me because I’m six months pregnant. Then the waitress kicked my belly and I fell to the ground. While I was on the ground, she kicked my belly several times more,” she claimed.

The customer called the police and went to hospital by ambulance. After an examination, her doctor said she and her baby were fine but the final test results would take a week to come through.

She claimed the male owner of the restaurant came outside together with the waitress, but didn’t stop his employee from attacking her but just watched.

Her story spread quickly online, drawing public anger, especially from pregnant women.

Following the incident, Chaesundang said on its website that its officials went to the Cheonan branch and suspended its operations Saturday, adding it will shut down the branch if necessary.

“The CEO visited the customer in hospital and apologized to her and her family. Following the police’s investigation, we’ll compensate her in all ways, including paying her hospital bills,” the company said.

Police in Cheonan are looking into the incident. “There is some conflicting testimony between the two sides. We will thoroughly investigate to find out what actually happened,” a police officer said.

관련 한글 기사

‘식당 여종업원이 임신부 폭행’

충남 천안의 한 프랜차이즈 식당에서 여종업원이 임신부 고객을 폭행했다는 주장이 제기돼 경찰이 수사에 나섰다.

18일 충남 천안서북경찰서 등에 따르면 전날 밤 한 인터넷 커뮤니티에 천안의 C프랜차이즈 식당에서 종업원으로부터 심한 욕설과 폭행을 당했다는 내용의 글이 게재됐다.

현재 임신 24주차라는 글쓴이는 조카와 함께 식당에 갔다가 불친절한 여성 종업원과 말다툼이 벌어졌고 급기야 배를 걷어차이는 등 폭행을 당했다고 주장했다.

글쓴이는 이어 자신이 임신상태임을 거듭 알렸지만 여종업원의 폭행은 멈추지 않았다고 덧붙였다.

이 글이 게재된 뒤 해당 프랜차이즈 본사는 인터넷 홈페이지에 올린 사과글을 통해 "글의 내용을 확인한 후 가맹점에 대해 폐업조치를 비롯한 강력한 조치를 취할 예정"이라며 "가맹점 관리에 소홀한 모든 책임을 통감한다"고 밝혔다.

경찰의 한 관계자는 "다소 양쪽 주장이 엇갈리는 부분이 있지만 공정하게 수사해 한점 의혹이 없도록 하겠다"고 말했다.

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