The Korea Times close
National
  • Politics
  • Foreign Affairs
  • Multicultural Community
  • Defense
  • Environment & Animals
  • Law & Crime
  • Society
  • Health & Science
Business
  • Tech
  • Bio
  • Companies
Finance
  • Companies
  • Economy
  • Markets
Opinion
  • Editorial
  • Columns
  • Thoughts of the Times
  • Cartoon
  • Today in History
  • Blogs
  • Tribune Service
  • Blondie & Garfield
  • Letter to President
  • Letter to the Editor
Lifestyle
  • Travel & Food
  • Trends
  • People & Events
  • Books
  • Around Town
  • Fortune Telling
Entertainment
& Arts
  • K-pop
  • Films
  • Shows & Dramas
  • Music
  • Theater & Others
Sports
World
  • SCMP
  • Asia
Video
  • Culture
  • People
  • News
Photos
  • Photo News
  • Darkroom
  • The Korea Times
  • search
  • Site Map
  • E-paper
  • Subscribe
  • Register
  • LogIn
search close
  • The Korea Times
  • search
  • Site Map
  • E-paper
  • Subscribe
  • Register
  • LogIn
search close
National
  • Politics
  • Foreign Affairs
  • Multicultural Community
  • Defense
  • Environment & Animals
  • Law & Crime
  • Society
  • Health & Science
Sun, May 29, 2022 | 04:50
Business
Nonghyups online banking suspended
Posted : 2011-04-13 22:22
Updated : 2011-04-13 22:22
Print Preview
Font Size Up
Font Size Down
By Kim Jae-won

Nonghyup is in hot water over its risk management capability as its electronic networks have been out of order since Tuesday afternoon.

The state-run lender resumed some of its financial services through its branches, but its online banking services were still unavailable as of Wednesday afternoon. Customers could only withdraw or deposit money, and make foreign exchange transactions at its outlets, as well as other lenders’ automated teller machines (ATMs).

Nonghyup said some problems in its intermediate computer servers crippled the whole electronic system, but could not give the exact cause of the incident.
“We are examining whether it was a mistake by an IT employee or an error in the computer program itself,” said a Nonghyup official. “We will announce the results later.”
Customers showed their anger and frustration against the lender asking it to solve the problems as soon as possible.

“I cannot wait anymore. I don’t have time. Resume the financial services,” said a customer who visited the lender’s Myeongdong branch in downtown Seoul.
The nation’s financial watchdog dispatched three IT specialists to the lender to find out the reasons for the shutdown and collect report damages suffered by customers.

An official from the Financial Supervisory Service said there were some problems in the management system.

This is not first time that the lender’s computer servers have been out of order. About 2,000 ATMs shutdown for four hours on Feb. 6, 2010 after computer servers of the lender failed.

Emailshosta@koreatimes.co.kr Article ListMore articles by this reporter
 
  • Korean Mental Health: Stranger Things
  • Dutch Korean artist's project: The Mother Mountain Institute of Sara Sejin Chang
  • S. Korea's new COVID-19 cases below 20,000 for 3rd day as pandemic slows
  • Why Mario Outlet founder keeps buying houses of former presidents
  • KOICA launches interactive town in metaverse for overseas volunteer program
  • Union agress to resume late-night subway services in Seoul starting next month
  • 'Russia needs huge financial resources for military operations'
  • Uvalde school police chief faulted in shooting response
  • Former rhythmic gymnast Son Yeon-jae to wed in August
  • Koreans hit polls on last day of early voting for local elections
  • Korean films make splash at Cannes Film Festival Korean films make splash at Cannes Film Festival
  • From BTS to TWICE's Nayeon, K-pop hotshots prepare June releases From BTS to TWICE's Nayeon, K-pop hotshots prepare June releases
  • How did BTS become beacon of diversity and inclusion? How did BTS become beacon of diversity and inclusion?
  • K-pop band BTS and Biden to meet to discuss Asian inclusion, discrimination K-pop band BTS and Biden to meet to discuss Asian inclusion, discrimination
  • For new cultural policy for hallyu For new cultural policy for hallyu
DARKROOM
  • 75th Cannes Film Festival

    75th Cannes Film Festival

  • People in North Korea trapped in famine and pandemic

    People in North Korea trapped in famine and pandemic

  • 2022 Pulitzer Prize: Bearing witness to history

    2022 Pulitzer Prize: Bearing witness to history

  • Worsening drought puts millions at risk

    Worsening drought puts millions at risk

  • Our children deserve the best

    Our children deserve the best

The Korea Times
CEO & Publisher : Oh Young-jin
Digital News Email : webmaster@koreatimes.co.kr
Tel : 02-724-2114
Online newspaper registration No : 서울,아52844
Date of registration : 2020.02.05
Masthead : The Korea Times
Copyright © koreatimes.co.kr. All rights reserved.
  • About Us
  • Introduction
  • History
  • Location
  • Media Kit
  • Contact Us
  • Products & Service
  • Subscribe
  • E-paper
  • Mobile Service
  • RSS Service
  • Content Sales
  • Policy
  • Privacy Statement
  • Terms of Service
  • 고충처리인
  • Youth Protection Policy
  • Code of Ethics
  • Copyright Policy
  • Family Site
  • Hankook Ilbo
  • Dongwha Group